Privacy Policy for Medsma Pharma
At Medsma Pharma, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase medicines and healthcare products from us.
1. Information We Collect
We may collect the following types of information:
For Customers
Full Name
Mobile Number & Email Address
Billing and Shipping Address
Prescription details (if required for certain medicines)
Order history and purchase preferences
Payment details (processed securely via third-party payment gateways)
From Website Visitors
IP address, browser type, and device information
Pages visited, time spent on the website
Cookies and basic usage data
2. How We Use Your Information
We use your information to:
Process and deliver medicine orders
Verify prescriptions and ensure safe dispensing of medicines
Send order confirmations, invoices, and delivery updates
Provide customer support and resolve queries
Improve website performance and user experience
Comply with applicable medical, pharmaceutical, and legal regulations
3. Sharing of Information
We do not sell or rent your personal data. Your information may be shared only with:
Payment Gateways – for secure transactions
Delivery & Logistics Partners – to deliver your orders
Licensed Pharmacists – for prescription verification
Government or Legal Authorities – if required by law
4. Data Security
We follow strict security practices to protect your data:
SSL-secured website and checkout
Encrypted servers and secure databases
Access limited to authorized personnel only
While we take all reasonable steps, no online system is completely risk-free.
5. Your Rights
You have the right to:
Access your personal data
Update or correct your information
Request deletion of your account or data (subject to legal obligations)
Opt out of promotional communications at any time
To make a request, contact us at info@medsmapharma.com
6. Cookies & Tracking Technologies
We use cookies to:
Remember your preferences and login sessions
Analyze website traffic and performance
Improve overall shopping experience
You can disable cookies through your browser settings, but some features may not function properly.
7. Third-Party Services
Our website may contain links to third-party platforms (payment gateways, logistics tracking, etc.). We are not responsible for their privacy practices. Please review their respective privacy policies.
8. Children’s Privacy
Medsma Pharma does not knowingly collect personal data from individuals under 18 years of age without parental or guardian consent.
9. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
10. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact:
Medsma Pharma
📍 Address: New Janakpuri, Ambala Cantt, Ambala – 133001, Haryana, India
📞 Phone: +91 85700 74936
📧 Email: info@medsmapharma.com