Terms & Conditions – Medsma Pharma
Welcome to Medsma Pharma. By accessing our website, placing an order, or using any of our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
1. Use of Website
This website is owned and operated by Medsma Pharma.
You agree to use the website only for lawful purposes.
You must not misuse the website, attempt hacking, data theft, fraud, or any illegal activity.
All information provided by you must be accurate, current, and complete.
2. Medicines & Product Purchases
Medicines and healthcare products available on this website are for personal use only.
Certain medicines may require a valid prescription, which must be provided when requested.
Customers are responsible for ensuring that the medicines ordered are suitable for their health condition.
Medsma Pharma does not provide medical advice. Always consult a registered medical practitioner before using any medicine.
We reserve the right to cancel or refuse orders if prescription verification fails or regulatory requirements are not met.
3. Pricing & Availability
All prices are listed in Indian Rupees (₹) and are subject to change without prior notice.
Product availability depends on stock levels.
Any typographical or pricing error may be corrected, and affected orders may be canceled or refunded.
4. Payments
Payments are processed through secure third-party payment gateways.
Medsma Pharma does not store your debit card, credit card, UPI, or banking information.
All transactions are encrypted and handled securely.
5. Cancellations, Returns & Refunds
Orders can be canceled only before dispatch.
Returns and refunds are subject to our Return & Refund Policy.
Prescription medicines, opened products, and hygiene items are generally non-returnable, except in cases of damage or incorrect delivery.
(Please refer to the Return & Refund Policy page for complete details.)
6. Intellectual Property
All content on this website, including text, graphics, logos, images, and product descriptions, is the property of Medsma Pharma.
Unauthorized copying, reproduction, or distribution of content is strictly prohibited.
7. Limitation of Liability
Medsma Pharma shall not be responsible for:
Any adverse reaction or side effects from medicines
Incorrect self-medication or misuse of products
Delays caused by courier partners or external circumstances
Losses due to incorrect information provided by the customer
Use of medicines is at the customer’s own risk.
8. Third-Party Links
Our website may include links to third-party websites or services such as payment gateways or delivery partners. We are not responsible for their content or policies.
9. Account Suspension or Termination
We reserve the right to suspend or terminate access if:
False or misleading information is provided
Fraudulent activity is detected
These Terms & Conditions are violated
10. Governing Law
These Terms & Conditions shall be governed by the laws of India, and any dispute shall be subject to the jurisdiction of courts located in Ambala, Haryana.
11. Contact Us
For any questions or concerns related to these Terms & Conditions, please contact:
Medsma Pharma
📍 Address: New Janakpuri, Ambala Cantt, Ambala – 133001, Haryana, India
📞 Phone: +91 85700 74936
📧 Email: info@medsmapharma.com